Privacy Policy

1. Introduction

Prestige Home Repair ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you contact us, request a quote, or use our services. We are a locally owned and operated home repair company based in Easton, PA, serving the Lehigh Valley and the Poconos.

2. Information We Collect

We may collect your name, phone number, email address, property address, and details about the service you are requesting. This information is provided by you when you contact us, fill out a quote form, or use our free estimate tool.

3. How We Use Your Information

We use your information to:

• Respond to your quote requests and inquiries
• Schedule and perform requested services
• Send appointment reminders and service follow-ups
• Improve our services and customer experience

4. SMS Text Messaging Consent

By providing your mobile phone number, you consent to receive text (SMS) messages from Prestige Home Repair related to your quote, appointment, or service. These may include scheduling confirmations, reminders, and follow-up messages. Message and data rates may apply. Message frequency varies.

Opt out: You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP. You may also contact us directly at (844) 398-4562 to opt out.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with service providers who help us operate our business (such as scheduling or messaging tools), only as necessary to provide our services to you.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of communications at any time.

8. Cookies

Our website may use cookies and similar technologies to improve your browsing experience. You can control cookies through your browser settings.

9. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about this Privacy Policy, please contact us:

• Prestige Home Repair
• Easton, PA
• Phone: (844) 398-4562